We know that many families come to us in a time of need. It is our job to ensure they feel safe and trusting of the care we are able to provide.
We view it as a privilege to be involved with people in the later stages of life, and are lucky to have a dedicated, caring team of professionals who know life shouldn’t stop just because we are elderly.
Seeing our residents laugh or join in with events is as important for us as it is for them. A happy and comfortable environment is what our team strives for, working together with management, nurses, carers, activity coordinators and even hairdressers to make that happen!
Caring for a resident means you are caring for the whole family, and we take the time to get to know not only our residents, but those who love and support them too.
A person-centred approach is our ethos here at The Sands Care Home Group.
This is fuelled by our values, which are found in every nook and cranny of our homes and teams.
Quiet, loud, sensitive, curious. People are amazingly different. And that doesn’t stop just because you get old! Simply spending time with our residents is a crucial part of our care and how we are able tailor someone’s experience with us.
Understanding and respecting our residents’ individual traits and preferences means we can deliver a standard of care that they deserve.
From personal care, to dressing to privacy, preserving dignity in every aspect of life is something all our residents can expect.
Whether a daily walk along our beautiful promenade, or simply the option to say no to something, we believe in providing freedom of choice for our residents and don’t put boundaries in their path to independence.
I support the matron in all day-to-day aspects of running the home. I carry out most of our pre-admission assessments, meeting and greeting prospective residents and their families and welcoming them to the home.
I believe in showing people the life and vibrancy we’re able to offer here and the sense of connection with families and local communities.
I deal with all HR and recruitment matters in the homes, helping employees and managers with their career development and training.
For me, a Sands employee is a friendly, caring, patient team player, and that is what you will find across our teams here.
I oversee everything across our care homes. My clinical background for over 30 years in nursing that helps me make decisions in both standard and more specialised care. I support our teams in their daily tasks and carry our reporting duties and liaison with authorities such as CQC.
The Sands is special in that it offers multiple types of care in one building. I love to see the different personalities that develop in each unit, made possible by the residents and caring teams within them.
I arrange and carry out all training for employees here at the Sands Care Group.
I view my role as setting high standards within the homes and ensuring that they can be maintained, whether that is through softer skill such as kindness and compassion to specific courses in areas such as mental capacity or manual handling.
I love my job as it enables me to make a difference every day.
My first responsibility is to ensure the safety and wellbeing of residents, through leading a team of nurses and carers and liaising with matron and management.
I enjoy the love and care we can provide to residents when not with their families. My speciality is organising activities and I can often be found on the microphone leading a game of bingo or karaoke!
I am in charge of looking after residents and staff to a high standard of care, in personal dressing, nourishment, health and appearance.
We are the first line in ensuring residents are monitored for any changes in health issues. I have been caring for almost 20 years and have worked across elderly and EMI units. I have great respect and time for the elderly, and love reminiscing about their previous lives – especially when they have been nurses themselves!
I oversee the operations of the care home and am lucky to have an amazing team delivering our care across the homes.
I am a huge advocate of person-centred care and believe that being in a home is not the end of life, it is simply the start of the next phase. A phase that we can make enjoyable, exciting and pleasurable for everyone who comes to stay with us.
I am responsible for the residents and the staff at The Meadows.
We provide EMD care, meaning we care for people with dementia on a residential basis. I make sure that everything runs to plan every day and that our residents are able to live as independently as possible in a safe environment.
I view our home as creating a family for our residents while they are with us.
I have been at the Sands since 2003 and I work front of house. I am often the first point of contact for residents and families. I love to meet and greet people and set them at ease within our homes, showing them round what we do and making it as welcoming an experience as possible for our residents.
I am responsible for the oversight of all employees, residents and those visiting our home.
I’m proud to work at such a homely and community-based home in Hest Bank, where we can engage with local communities and use our local environment to make the best experience for our residents.